In the wake of current Coronavirus pandemic crisis, Google My Business tool that millions of business owners use to boost their visibility on local searches and maps, has suspended several of its features. One of it been the businesses marked as “Temporarily Closed”. Google in an official statement stated:
During the unprecedented COVID-19 situation, we are taking steps to protect the health of our team members and reduce the need for people to come into our offices. As a result, there may be some temporary limitations and delays in support as we prioritize critical services.
Later in March 2020, Google announced that Google searches and maps will start displaying the “temporarily closed” tags to businesses as a response to COVID 19. This created uncertainty and chaos among the people as they tried to figure out which businesses near them were working and what their hours might be. This has also affected local businesses that were operational during the crisis and were solely reliant on Google My Business listings.
As the situation is restoring back to normal, it becomes indispensable to mark the businesses as open. If your business has been automatically marked as temporarily closed and are looking to remove the label, you can easily do it yourself by following below simple steps:
Step 1: On your Computer, sign in to Google My Business.
Step 2: In the menu on the left, click “Info”.
Step 3: Under “Reopen or remove this profile”, click Reopen this listing.
If you are managing your business Google My Business listing through Android App, you need to open the app and tap Profile > View All > Reopen this listing.
Once, your location is open, you might receive a notification “Reported as Open”. All you need to do is click on “Confirm Open” button present in the notification and Google will consider it for review. After you have successfully reopened your business, update your business working hours and useful information.
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